You can always contact our customer support team for the vehicle requirement.
Each of our vehicle is GPS enabled through a device which is installed on the vehicle. You will be provided with a dedicated dashboard where all your vehicles can be tracked. It can be logged in from multiple desktops, hence your site co-ordinator can also login at the same time.
Yes, if the nature of work demands.
Yes, you will receive anannexure on email by our customer support team.
We keep a standard TAT of 1-2 hrs depending on the locations and vehicle type.
Kms are aggregated on monthly level while over time is calculated on a daily basis.
All our vehicles are GPS tracked, on which our customer support team keeps a close eye. Our partners are verified for any criminal record before on-boarding.
We follow 15 and 30 days invoicing cycle from 1st of every month.
We do charge GST in some cases but this may depend on case to case basis.
Yes, we do provide labour with the vehicle.
Yes, we do provide inter-city FTL service.
We provide the complete range of LCV and HCV, starting from Eeco to 8 tonne vehicles.
We do provide vehicles for part-engagements where we customize the offering as per your use.
In case of dedicated vehicles there is no extra charge on number of deliveries.
The notice period is 30 days for any vehicle reduction/contract termination.
We do not start service without signing the service contract.
The offerings we provide range from 26/30 days a month, 12/24 hrs a day. We are also open for customization in these.
If the driver has to stay the night there would be an extra charge for this.
We will help you crack this issue for a smooth service.
We do not on-board any vehicles which are more than 6 years old.
If there’s any severe incident, we request you to report to your SPOC within 24 hours from the time of the incident. Our team will look into the matter and they will revert within 5 working days.
At TROCKO, we provide clean & well maintained moving rented trucks of all sizes on the fixed & on-demand basis for all your intra-city goods transport. Customer satisfaction is one value that we strive for and hence we ensure seamless operations in line with all customer requirements.
We offer the following operations